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chatbots and human error

Chatbots and Human Error

Businesses face a range of challenges related to data security.  The threats are ever-changing and evolving to offset our ability to recognize them easily. With human error at the top of the list of risk factors, employees giving away sensitive information is a challenge.  The advent of large language models (LLM), chatbots, and other digital assistants like ChatGPT makes this concern particularly relevant.  Especially for companies that deal with confidential client information or proprietary data. In those cases, the consequences of a data breach can be severe....
CIRCA

What is CIRCA?

The Cyber Incident Reporting for Critical Infrastructure Act (CIRCA) is a mandate that requires companies to report any significant cyber incidents to the Department of Homeland Security (DHS). This aims to enhance the security of the nation's critical infrastructure. This includes everything from power plants to financial institutions. While the mandate is primarily aimed at large companies that operate critical infrastructure, it also affects small and medium-sized businesses (SMBs). The reason for this is that SMBs often provide services or products to these larger entities. SMBs may be less aware of the requirements and implications of CIRCA, but compliance is essential to ensure the security of the nation's critical infrastructure....
The Importance of MSP Engagement and Marketing

The Importance of Ongoing Engagement & Marketing

As a managed service provider (MSP), your clients rely on you to keep their systems secure and running smoothly. However, it's not enough to just provide your clients with a set-it-and-forget-it security solution. You need to create ongoing engagement and marketing to educate them on the importance of cybersecurity. And you need to maintain their interest. But you're busy running your business, and marketing is something you'll 'get to when you can get to it' right? So how can you create awareness of cybersecurity for your clients while also keeping them engaged through ongoing marketing efforts?...
BSN Deep Secrets on the Dark Web

Mental Health Data for Sale

Mental health is for many reasons, a deeply personal and sensitive topic. It is something that many people are not comfortable discussing with even their closest confidants. Finding a trusted professional to help navigate these waters is invaluable. Online resources that include on-demand options continue to expand. This provides individuals with new ways to access treatment that is life-changing. With the advent of online offerings and the proliferation of digital technology, mental health data is collected in new ways....
Romance Scams

Beware of Romance Scams

'Tis the season for love. And with it comes the opportunity for cybercriminals to pitch their romance scams. Millions of people fall victim to these fraudulent schemes every year. In a romance scam, a person posing as a potential romantic partner uses online dating websites, social media platforms, or other online channels to build a relationship with their target, gain their trust, and ultimately trick them into sending money or personal information....
data privacy week

Data Privacy Week

This week marked the annual Data Privacy Week. And we know that cybersecurity is critical when it comes to protecting data privacy and the integrity of information systems. Personal and corporate data are constantly at risk from malicious actors. A strong cybersecurity program is essential for safeguarding this data and maintaining the trust of customers, employees, and other stakeholders. Components One of the most important aspects of a strong cybersecurity program is the regular monitoring and testing of systems....
Cybersecurity Responsibility

The Responsibility of Cybersecurity

In the healthcare industry, HIPAA sets rules and regulations around the requirements of protecting patient data. But in the "rest of the world", professionally speaking there are unspoken rules, but not the same type of enforcement program in place. A lawsuit might be considered the equivalent of a HIPAA fine - both damaging but perhaps in different ways. Cybersecurity is (or should be) a critical concern for businesses of all sizes. With the increasing frequency and sophistication of cyber threats, it is more important than ever for businesses to maintain a robust cybersecurity program. This program should be an integral part of a company's overall risk management strategy and should be taken seriously by all stakeholders....
targeted phishing attack

Phishing: Targeted Attacks

The threat of phishing remains prevalent in all aspects of digital life. Both personal and professional. But a recent deep dive by Mandient into the details of a more specific kind of attack that is on the rise. This shines a light on the threat of industrial-themed email attacks and how they can affect operational technology. What is Operational Technology? Operational technology is the hardware or software that monitors and sometimes controls industrial equipment....
BSN Blog 2.19.20

When the Threat Is Inside the Building

Insider Threat A recent discovery of a breach of customer data at Fifth Third Bank uncovered a troubling truth. It wasn’t hackers outside the United States that had accessed the information, it was intentionally handed over by employees.   ...
BSN Blog 2.14.20

Equifax Breach Update

Made in China The 2017 Equifax breach brought individuals and one of the largest credit agencies to their knees.  And now, over 2 years later, the United States Justice Department has charged four Chinese military officials as responsible parties in the breach....
BSN Blog 10.2.19

Words With Friends Hack Could Affect 218 Million Users

I’d Like a Word with You In fact, I’d like a word with all 218 million of you.  Yes, that is the number of users in the popular game Words With Friends, the very one that was allegedly hacked by the Pakistani hacker, who uses the alias Gnosticplayers, on September 2nd of this year.  This recent breach is all a part of their announced intent to put data of 1 billion users up for sale.   And he/she seems to be making progress because by April, they had reportedly stolen 932 million user credentials from a whopping 44 companies....
BSN Blog 7.31.19

Breach Accountability

This week I saw a story link come across my newsfeed to “make sure you get your money from Experian” – it was referring to the compensation being offered as a result of their breach.  You could either opt-in for credit monitoring or take the $125 payout. Regardless of what choice you made if you were affected, what I found interesting was that this was now coming across in the newsfeed of my “friend” group, not my professional feed where I would expect it....
BSN Blog 4.30.19

The Blame Game

When a breach occurs, after the confusion and panic have passed (or merely settled in), the finger pointing starts.  Generally, clients assume that since the anti-virus icon in the corner was there, they were protected.  Firewall?  Not sure what it is, but I get an alert every now and then about it, so it must be doing something.  Passwords?  I use them.  Sure, they aren’t the most complicated, but c’ mon, why would a hacker want my bank account?...
My Post (87)

How to Create an Incident Response Plan

Data breaches are extremely common as technology continues to advance. Of those breaches, small and medium-sized businesses (SMBs) are a favored target for cybercriminals. In fact, more than 70% of attacks target small businesses, according to the National Cyber Security Alliance, and as many as 60% of hacked SMBs go out of business following a data breach. With the stakes so high, SMBs must be prepared to respond to a data breach in the event one was to occur....
BSN Blog 3.1.19 BSN Newsletter Size

But You Changed Your Password – So How Did This Happen?

Anna Jones is an employee of Your Financial Services, Inc. and has used LinkedIn since 1996.  It’s been a great tool for listing her employment history as well as communicating with former colleagues and potential employers to keep in touch.  Over the years there’s been a lot of private information exchanged between her and these individuals, including salary ranges and other personal anecdotal information.  LinkedIn isn’t her bank account or email, so she just uses her standard “go-to” username and password – the easy one that she knows she won’t forget....
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Employees: The #1 Cause of Data Breaches

As the multi-billion-dollar industry of cybercrime continues to thrive, employees remain the number one cause of cyber attacks. Despite cybercriminals relentlessly targeting and attacking organizations of all sizes, employees remain untrained on security awareness, leaving them to fight a battle they’re unprepared for....
BSN 7.5.2021 1

The Ransomware Gamble

Being on guard can be exhausting in any situation.  Learning behaviors that can offset the risk of danger can help, but it isn’t always a failsafe solution.  Such is the case with ransomware.  You need to know the signs to look for when it comes to dangerous links in phishing emails, attachments that seem like they could be legitimate, or scams that direct you to a fraudulent webpage so that you can avoid potential catastrophe. This can be done via training programs that are ongoing and keep you always learning new approaches and tactics as they change (which is constantly!)...
BSN 6.21.2021

Bringing More Than Your Laptop Back to the Office

Working from home.  It was fun while it lasted for many of us.  Some people are scrambling to get back to the office to escape makeshift dining room desks that compete with family life and chaos, or just crave the social interaction and other structure that office environments provide.  You might be in a combination situation, where you are putting in hours both at home and in the office.  Either way, you’re back, and you’re ready to go....
BSN 5.24.2021

Down the Pipeline

Just as it seemed we might be seeing clear skies ahead in terms of the pandemic, another dark cloud began to rise on the horizon.  The Colonial Pipeline breach hit the news and many people began to panic.  We were all too familiar with uncertainty of the future and last year’s toilet paper rush was replaced with people filling gasoline in plastic containers of all sorts and sizes. ...
4.12.2021 2

Cryptocurrency 101

Cryptocurrency is a term that we hear all of the time, but many of us don’t seem to fully grasp what it is, and how it works.  We’ll take a look at it from a high level to provide some understanding.  Why? Well, it isn’t going away, and it only seems to be gaining popularity.  And also, because if you are a target of a ransomware attack, it could very likely be how the hacker demands payment. Now, we are not suggesting you pay that ransom demand, but getting familiar with cryptocurrency will help you in understanding how these cybercriminals are able to fly under the radar....
HSN 3.29.2021 3

Mobile Threat

Verizon recently released their 2021 Mobile Security Index report, and in it they summarize their research findings by looking at 856 IT professionals.  These are the people that buy, secure, and manage the mobile and internet of things (IOT) devices for their companies....
BSN 2.22.2021 3

Human Aspect of Security

It can be so frustrating to try to convince people that we “know better” than they do.  Especially when it comes to health or safety right?  You want them to know so that you can protect them! It’s like parenting, they need to make mistakes to learn, but nothing too catastrophic....
BSN 3.22.2021

The Hacker Got Hacked

WeLeakInfo was a data breach site that offered paid subscriptions to users who could then access their searchable database which contained stolen records.  This now defunct site contained 12.5 BILLION records of data that was illegally obtained through various means.  This included names, phone numbers, addresses, passwords, and email addresses. ...
BSN 2.22.2021 1 1

A Sigh of Cyber Relief

The passing of the recent COVID-19 relief Bill last week includes funding that will be set aside to address cybersecurity concerns and a rise in the issues that have increased as a result of the pandemic.  As we often say when the topic can become divisive or political, regardless of which side you stand on, this is a good thing for everyone.  A focus on cybersecurity and guarding individual privacy and rights is necessary, but when it comes to doing the same for government data, it is imperative to the collective good of our country. ...
CRN Channel Chief Tracie Crites 768x448

Tracie Crites Named to 2024 Channel Chiefs List

Breach Secure Now's Chief Channel Officer Tracie Crites has been named to CRN’s Channel Chiefs List for 2024! BSN is thrilled to announce that Tracie has been recognized and named to CRN's prestigious Channel Chiefs list for 2024. This acknowledgment underscores Tracie Crites' outstanding leadership, influence, innovation,...
Scalepad 768x448

Breach Secure Now Partners with ScalePad Lifecycle Manager

Breach Secure Now is thrilled to announce our partnership with ScalePad Lifecycle Manager! We have long been dedicated to empowering the MSP community with comprehensive cybersecurity solutions. ScalePad Lifecycle Manager offers a cutting-edge platform designed to streamline IT asset management and enhance overall security posture....
Attack Surfaces 768x448

Understanding Attack Surfaces

A fundamental concept in cybercrime is the understanding of attack surfaces. Attack surfaces encompass the potential avenues that cybercriminals can exploit to compromise digital assets. What Are Attack Surfaces? Digital Attack Surfaces: Digital attack surfaces refer to the various points through which cybercriminals can infiltrate a computer system, network, or application. These may include ...
Attack Vectors 768x448

Understanding Active and Passive Attack Vectors

An attack vector refers to a route or technique employed by a hacker to unlawfully infiltrate a network or computer.  This is done to exploit vulnerabilities in the system. The two common types of attack vectors are active and passive attacks. Active Attack Vectors Active attack vectors involve direct and intentional efforts by cybercriminals to compromise systems, networks, or individuals. These attacks are typically more aggressive and intrusive,...
QR Code 768x448

QR Code Scams: Identification and Prevention

QR codes, short for Quick Response Code, have become an integral part of our lives, a simple way of connecting physical and online experiences. And with that convenience comes an opportunity for cybercriminals. These deceptive practices exploit the unsuspecting user, leading to potential security breaches and financial losses. Are you familiar with what QR code scams are and how to identify them? Here are some crucial...
2024 Cybercrime 768x448

Anticipating the Consumer Cost of Cybercrime in 2024

One of the significant challenges that consumers face today is the ever-growing threat of cybercrime. According to Cybersecurity Ventures, cybercrime is projected to cost the world $9 trillion annually in 2024. How will this expected cost impact Managed Service Providers (MSPs) and their clients? And how critical is the role of training to reinforce strong behaviors and safeguard them against potential threats?...
Productivity Revolution 1 768x448

MSPs Must Lead SMB Clients Through the Productivity Revolution

Age of Productivity We are entering an age of human productivity that has never been seen before. Artificial Intelligence (AI) will bring unimaginable leaps of productivity but before we get there, the table is already set for a productivity revolution. The past 25 years have seen the internet being built, services and tools have been created to leverage this digital highway, and vast amounts of data have been created and categorized....
BSN Training 768x448

The Importance of Cybersecurity Training

Individuals have diverse learning styles. Some grasp instructions effortlessly with a single reading, while others thrive on visual or hands-on learning experiences. There is value in the repetition of training. However, this doesn't imply repeatedly taking the same course or revisiting a manual annually. And given that human error remains the leading cause...
compromised data

Compromised Data Comes in Many Forms 

No Big Deal Right? A friend recently mentioned an email that she received regarding an investment app that she had downloaded on her phone.  The app was a way for her to play around and learn a little bit about investing, something that it seems many people leaned into during the pandemic.   ...
MVP

MVP: Most Valuable Player

Look Beyond Technology and Put People First If you think of business as if it were a sports team, you can have a top-notch facility (or fancy office space), stylish uniforms, and the best fan base (or clientele list) around, but if your players don’t show up for each game, you’ll never have a winning season.  In a business, your team roster is your employees.  And having talent that is well trained and ready for whatever comes at them during the business day is going to provide you with a consistent game-winning approach. ...
BSN 3.7.2022 4

Game Plan: Building a Strong Security Posture Within a Team

Sports fans undoubtedly have their favorite teams.  Sometimes we pick them based on the mascot, hometown, or because they were “my dad’s favorite growing up”. But just because you have a favorite team, it doesn’t mean that you don’t have respect for other franchises or organizations.  These are the teams that are often “drama-free”.  They have a formula that works, they stick with it and are in it for the long game....
BSN 3.14.2022 1

Nothing But InterNET – How to Explain the Dark Web

As an MSP, your clients know you’re there to “take care of the computers”.  The scenario is often (but not always) that they have their job to do, and you’ll hear from them when there’s an issue that prevents that from happening.  Regardless of their level of insight or knowledge of technology, they likely know the words and phrases that are dropped in conversations today as cybersecurity becomes part of the mainstream.  They may acknowledge that the Dark Web exists, but the concept of exactly what that means may remain a little fuzzy....
BSN 3.7.2022 2

It’s Game Time – Shoot, Score, Win!

Participation in just about any group activity, from sports to dancing, to delivering presentations, is usually accompanied by one phrase that’s applicable across the board: practice makes perfect.  If you prepare for what may or may not happen, the likelihood increases that you will respond in a more successful manner.  But, when discussing a strategy or game plan for cybersecurity, that isn’t always easy.  Sure, you can take a class or watch a video online, but if you take that singular approach, you aren’t always physically there to see just how engaged the participants are or how much information they are retaining. ...
BSN Seeking MSP

BSN Seeking MSP

Everyone is doing it, right? It seems every day we see one successful match-up after the other on our newsfeed from Instagram to Facebook, and everywhere in between.  And since it is now February, the month known for celebrating perfect partnerships, we thought, hey, let’s put ourselves out there!  Tell Me a Little Bit About Yourself… Breach Secure Now (BSN) makes cybersecurity and HIPAA compliance training easy for managed service providers (MSP) so that automating, supporting, and empowering their clients is simple....
BSN 1.11.22 4

Breaking Down the Baseline Employee Cybersecurity Assessment – Working Remotely

Our recent launch of the Baseline Employee Cybersecurity Assessment provides MSPs with a new tool to add to their prospecting and baseline risk detection efforts.  As an MSP, it gives you the opportunity to show prospects and clients that human security plays a key role in protecting their organization and that without proper ongoing training, employees are an easy entry point for cybercriminals. While a security risk assessment will identify gaps in a business environment, the human element should never be overlooked or assumed to be foolproof....
BSN 1.11.22 3

Breaking Down the Baseline Employee Cybersecurity Assessment – Social Media

Our recent launch of the Baseline Employee Cybersecurity Assessment provides MSPs with a new tool to add to their prospecting and baseline risk detection efforts.  As an MSP, it gives you the opportunity to show prospects and clients that human security plays a key role in protecting their organization and that without proper ongoing training, employees are an easy entry point for cybercriminals. While a security risk assessment will identify gaps in a business environment, the human element should never be overlooked or assumed to be foolproof....
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